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Rogers wireless, which is a division of Rogers Communication, is the biggest wireless provider in Canada with more than 10 millions subscribers in 2016.
Services are always very pricey. Getting support is sometimes tricky, staff don't know full product lineup or requirements for issues outside the most basic issues.
Rogers web site is a nightmare to navigate. You can only update minutes on your phone with a voucher that you have to go out to purchase or with your credit card that takes 3 days to verify. you can not purchase a voucher with a credit card you have to use cash or debit. The people on the helpline are helpful and courteous. I have trouble getting a signal in small towns and parks near lake Huron, Erie. I have an older phone that I use for text and calls only that keeps a charge for at least a week so I keep my grandfathered plan that works for me at $100 a year. when my phone breaks goodbye rogers.
Basic coverage too expensive
Plans are way too expensive and they keep finding ways to increase their prices.
North Vancouver, british-columbia
good coverage but standard bad customer experience created I think by all carriers to confuse the customer
poor signal in my area
Got a good promotional deal but standard plans are overpriced
Good coverage; difficult to navigater changes; difficult to get a response
i have 2 lines business acount with rodgers 7gb of shareable data and i am tired of paying 181$ /mount
it's just not a good phone provider with very spotty coverage, I am technically in an extended coverage zone while in my house that is in the middle of the largest city in Saskatchewan
Constantly going up in cost. After 15 years with Rogers I am tired of having to call their loyalty service to negotiate prices. Most recent increases concern Roam like Home and an extra 5$ on the monthly plan