Bravo Telecom Internet Reviews
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Bravo Telecom internet plans reviews
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Bravo Telecom Reviews: A Quebec Favourite
Bravo Telecom reviews highly praise their prices, promotions, bundles, and customer service. As an independent company, they clearly value their customer base and work tirelessly to satisfy them. If you're interested in a Quebec-based independent company that provides various services at affordable prices, consider Bravo Telecom.
Last 365 days average
3.3
All time average
4.3
Abdelhadi
montreal, quebec
Following the Internet stability problem and after around twenty calls to Bravo Telecom customer service, the problem was never resolved. Which forced me to go to another supplier. I terminated my contract on 11/17/2023 before the end of my billing cycle which is the 30th of each month. And since they withhold payment at the start of each month, by pre-authorized direct debit, they refuse to reimb More
Raymond
saint-lin - laurentides, quebec
Technical support services when you call, the return takes a long time. The technician was super, polite and friendly. (Ben)
Monday Joseph Dania
montreal, quebec
Customer service very excellent
Mehdi
montréal, quebec
After a little over a year of problem-free service, I was faced with a drastic drop in internet service without any valid reason, going from 130mb/s as the contract stipulates to 44mb/s on average almost every day. evenings from around 7 p.m. for the rest of the evening. After 4 calls to technical support, no solution was found. They have a reason each time to explain this drop, each one as eccent More
Alex
sherbrooke, quebec
My problem is the bugs in the evening, between 6-10 p.m. And like magic after 10 p.m. the internet speed returns.
Michel
montréal, quebec
Good service in case of problems, the technicians follow up, but it happens that the network drops from time to time.
Michel's
referral code
41DE7DDD
CopyMichel
montréal, quebec
So, good customer service seeks and finds solutions, follows up and offers alternatives. However, there are still some interruptions from time to time.
Justin
montréal, quebec
Router stopped working after 2 months after a simple power failure. Took hours to get through to tech support, told me I had to replace the MODEM. I had to drive across the city to replace it it, only to be told it was the ROUTER and not the modem that needed replacing.
My compensation? $6 credit..... cost me $25 in gas and 5 hours of my time.
HORRIBLE company.
Justin
montréal, quebec
Router crapped out after only a few months. Took over an hour to get through to tech support only to get dropped because their shift was finished. Called the next morning, they told me I needed to change the MODEM, when in reality the ROUTER was the problem. I drove 30 mins to their shop only to be told the modem was fine and to bring back the router. 5 hours total time and $30 of gas was spent More
k
montreal, quebec
I had their internet for years, moved multiple times with them and kept the same service. They never raised my prices, I had no outages, could always reach tech support when I needed (which only happened twice in the whole time I had them and they helped me restart the modem and then I was good to go). I highly recommend them! I had the 100 service unlimited and it never felt slow, even with multiple devices and usage of approx 500 GB a month.