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Fido Solutions is a Canadian cellular telephone service provider owned by Rogers Communications. Yet, Fido remains a separate entity from Rogers. Fido owns their network but Rogers uses Fido’s network as Fido can use Rogers’ network.
Ordered an iPhone XS with 2go plan, spent two weeks waiting I called customer service no response, went to the store they told me they can't help me on online shopping. Contacted them on Facebook they take 8+ hours to respond to a message to finally tell me I got an offer two days before it started. LOL
INCOMPETENCE AVOID AVOID AVOID!!!!!!!
Signed up for 5GB $50 monthly plan with free Iphone 6S. Waited one month of following up with them and they said my phone is available soon. My current plan has expired in this time so left with no phone. After month once I contacted them again they now say the phone is no longer in production and made no effort to compensate me. Basically offered what is on their website today. Terrible customer service, DO NOT USE THIS PROVIDER
terrible carrier ever! already switch another company
Walnut Grove, british-columbia
Terrible plan rates, over charge for data
For the first year, it is quite good. But after the first year, things just smell fishy and you have no idea where extra charges come from.
East York, ontario
Not very happy
I got a new plan in Oct based on being a real estate agent, now that it is on hold because of the virus, they want to charge me over $500 to change my plan to a lower amount!
Fido is satisfactory
not much choices in plan same as all the provider...same offers...feels like they talk to each other...