Freedom Mobile

Freedom Mobile

13 reviews

(2.4/5)
Browse comments
Network (Stability, coverage, speed, dropped calls…)
Bill (Transparency, clarity, aligned with contract…)
Digital experience (Application and/or website are simple, clear, efficient and useful…)
Onboarding experience (Phone number port-in, activation, delivery, installation…)
Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
31% of people would recommend this brand
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Network
Stability, coverage, speed, dropped calls…
Bill
Transparency, clarity, aligned with contract…
Digital experience
Application and/or website are simple, clear, efficient and useful…
Onboarding experience
Phone number port-in, activation, delivery, installation…
Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
Do you recommend this carrier? *

I confirm that I have fully understood all the questions and have given all the answers above to the best of my knowledge

Compare the best Freedom Mobile mobile plans in Canada

About Freedom Mobile

Freedom mobile, formerly known as Wind mobile, covers the province of Ontario, Alberta and British Columbia.

Compare the best Freedom Mobile mobile plans & promotions in Canada

Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Freedom 250MB

Freedom Mobile Freedom Mobile
100 min
250 MB
$15 per month
Compare
Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Freedom 250MB

Freedom Mobile Freedom Mobile
100 min
250 MB
$15 per month
Compare
Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Freedom 250MB

Freedom Mobile Freedom Mobile
100 min
250 MB
$15 per month
Compare
Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Freedom 500MB

Freedom Mobile Freedom Mobile
Unlimited Calls
500 MB
$25 per month
Compare
Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Freedom 500MB

Freedom Mobile Freedom Mobile
Unlimited Calls
500 MB
$25 per month
Compare
Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Freedom 500MB

Freedom Mobile Freedom Mobile
Unlimited Calls
500 MB
$25 per month
Compare
Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Freedom 1GB

Freedom Mobile Freedom Mobile
Unlimited Calls
1 GB
$35 per month
Compare
Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Freedom 1GB

Freedom Mobile Freedom Mobile
Unlimited Calls
1 GB
$35 per month
Compare
Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Freedom 1GB

Freedom Mobile Freedom Mobile
Unlimited Calls
1 GB
$35 per month
Compare
Available only in : Alberta , British Columbia , New Brunswick , Newfoundland & Labrador , Northwest Territories , Nova Scotia , Nunavut , Ontario , Prince Edward , Yukon

Freedom 2GB

Freedom Mobile Freedom Mobile
Unlimited Calls
7 GB
$40 per month
Compare
Freedom Mobile

13 reviews

(2.4/5)
Freedom Mobile https://www.planhub.ca/img/logo/freedom-mobile.png 13 2.4
Freedom Mobile
1
2020-12-23

Due to bad coverage , i switched from freedommobile to another carrier. Freedommobile sent last bill to collection agency . They billed my credit card on 11th of December and sent the alleged collection request on the 14th! freedommobile have history doing this to clients they leave them even a bug in their billing system with last bill or the do it on purpose for clients leaving them.

PlanHub
Freedom Mobile
1
2020-11-06

Phone cannot receive or send text msgs.. I was told I have to wait 5 business days for the issue to be resolved. No compensation or loaner phone will be provided but they can offer me $10 off additional services.... I can send international call and msgs with the plan add on... How can I or why would I want to make international text msgs and calls when I can barely make local calls and cant make any text msgs.

PlanHub
Freedom Mobile
2
2020-07-07

Garbage, please stay away

PlanHub
Freedom Mobile
2
2020-06-08

connection still spotty - no basement connectivity

PlanHub
Freedom Mobile
4
2020-05-04

They're alright, I'd recommend them to people who infrequently call or are in places without wifi

PlanHub
Freedom Mobile
2
2020-04-26

Since becoming Freedom Mobile (from Wind) all around service quality has been on the decline. My husband's bill will creep up in price for no reason or warning. Even though we both already pay for roaming coverage we are constantly having to call to get our bills corrected. Have been with them over a decade but am starting to look elsewhere

PlanHub
Freedom Mobile
2
2020-04-03

The customer service is not audible and they can provide appropriate infos.. No help when you want to make some change in your plan. The coverage is good only in some city in Ontario.

PlanHub
Freedom Mobile
1
2020-03-30

HORRIBLE SERVICE! Does not give bills for prepaid accounts. Billing history showed I was billed 45.00 for 6 months but plan says 55.00/month and bank statement showed billing 50.85 / month - they can't get the number straight (which is why they need bills for ALL accounts) Also they set up your auto pay so your service is disconnected every single month. They claimed I owed them $0.10 but I have over 1K available credit on that card... The service would cut out in certain areas while travelling mobile and my maps would stop working because of it. They can't seem to run a proper mobile service, their customer service is crap, and they ask you to verbally tell them your pin number over the phone so the entire world can hear it. GARBAGE! Stay away!

PlanHub
Freedom Mobile
3
2020-03-20

I don't think Freedom (now owned by Shaw) offers the $15 or $25/mo accounts any more. I have a $15 account, & Freedom is trying to force me to upgrade, CS is unhelpful. I was an early Wind customer, & they have been pretty good all this time.

PlanHub
Freedom Mobile
5
2020-02-27

Freedom mobile customer of 4+ years, excellent service.
Sign up below for $25 off
https://refer.freedommobile.ca/1snJADm

PlanHub
Freedom Mobile
3
2020-07-13
PlanHub
Freedom Mobile
4
2020-04-02
PlanHub
Freedom Mobile
1
2020-04-02
PlanHub

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General information

About Freedom Mobile

Freedom mobile, formerly known as Wind mobile, covers the province of Ontario, Alberta and British Columbia.

Network coverage

Freedom Mobile' network coverage