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Freedom mobile, formerly known as Wind mobile, covers the province of Ontario, Alberta and British Columbia.
Garbage, please stay away
connection still spotty - no basement connectivity
They're alright, I'd recommend them to people who infrequently call or are in places without wifi
Since becoming Freedom Mobile (from Wind) all around service quality has been on the decline. My husband's bill will creep up in price for no reason or warning. Even though we both already pay for roaming coverage we are constantly having to call to get our bills corrected. Have been with them over a decade but am starting to look elsewhere
The customer service is not audible and they can provide appropriate infos.. No help when you want to make some change in your plan. The coverage is good only in some city in Ontario.
HORRIBLE SERVICE! Does not give bills for prepaid accounts. Billing history showed I was billed 45.00 for 6 months but plan says 55.00/month and bank statement showed billing 50.85 / month - they can't get the number straight (which is why they need bills for ALL accounts) Also they set up your auto pay so your service is disconnected every single month. They claimed I owed them $0.10 but I have over 1K available credit on that card... The service would cut out in certain areas while travelling mobile and my maps would stop working because of it. They can't seem to run a proper mobile service, their customer service is crap, and they ask you to verbally tell them your pin number over the phone so the entire world can hear it. GARBAGE! Stay away!
I don't think Freedom (now owned by Shaw) offers the $15 or $25/mo accounts any more. I have a $15 account, & Freedom is trying to force me to upgrade, CS is unhelpful. I was an early Wind customer, & they have been pretty good all this time.
Freedom mobile customer of 4+ years, excellent service.
Sign up below for $25 off
St. Catharines, ontario